Aulivar respects your privacy. We collect only the personal information we need to operate our website, respond to you and provide services you choose to buy.
1. Who we are
Aulivar is operated by Aulivar Ltd (“Aulivar”, “we”, “us”). We are the data controller for personal information collected through this website. Contact: [email protected]. This notice covers the Aulivar website, enquiries and related sales. Separate privacy information may apply when you use an Aulivar product or service.
2. What we collect
We may collect: Information you give us – such as your name, email address, organisation and anything you include in an enquiry. Purchase and customer information – where you buy a report, product or service from us. Basic technical information – such as IP address, browser/device information, date and time, and server or security logs generated when you visit the site. We do not sell personal information, use it to create advertising profiles or provide it to advertisers. Please do not send sensitive or special-category personal information through our website unless it is genuinely necessary.
3. Why we use it
We use personal information only where we have a lawful reason to do so:
a) Legitimate interests – to answer enquiries, operate and secure the website, prevent misuse and improve our services
b) Contract – to take steps you request before entering into a contract and to provide products or services you purchase
c) Legal obligation – where information must be retained or used for tax, accounting, regulatory or other legal requirements
d) Consent – where we specifically ask for it. You can withdraw consent at any time
4. Who we share it with
We share personal information only where reasonably necessary, including with trusted providers that support: website hosting and security, email and communications, payment and order processing; and delivery of a service you have requested. We require service providers to handle personal information appropriately and only for the purposes for which it has been provided. We never sell your personal information. Some providers may process information outside the UK. Where this happens, we use lawful safeguards such as UK adequacy regulations, the UK International Data Transfer Agreement or UK Addendum, as applicable. Details of relevant safeguards are available from us on request.
5. How long we keep it
We keep information only for as long as reasonably necessary: Enquiries: normally up to 12 months, unless an ongoing business relationship develops. Website/security logs: normally no longer than 12 months, subject to our hosting and security arrangements. Customer and transaction records: for as long as required for contractual, accounting, tax and legal purposes. Information may be retained for longer where reasonably required to establish, exercise or defend legal claims.
6. Your rights
Depending on the circumstances, you may have the right to ask us to: give you a copy of your personal information, correct inaccurate information, delete information, restrict how information is used, transfer information you have provided or stop certain uses of your information. You also have the right to object where we rely on legitimate interests. Where we rely on your consent, you may withdraw it at any time. To exercise your rights, you may contact [email protected].
7. Cookies and tracking
The Aulivar website does not use advertising or behavioural tracking cookies and we do not track you for advertising purposes. Our hosting or security services may process limited technical information necessary to deliver and protect the website. If we introduce optional analytics or other non-essential tracking technologies in future, we will update this notice and obtain consent where required.
8. Security
We use safeguards appropriate to the information we handle, including HTTPS encryption, access controls, data minimisation and appropriate technical and organisational security measures. No internet-based system can be guaranteed completely secure, but we design our systems and processes to minimise unnecessary collection, access and retention of personal information.
9. Questions or complaints
If you have a question or concern about how we use your personal information, contact [email protected]. For a data-protection complaint, please tell us what has happened and what you would like us to investigate. We will acknowledge your complaint within 30 days and respond without undue delay. You also have the right to complain to the Information Commissioner's Office (ICO) if you remain dissatisfied.
10. Changes to this notice
We may update this notice when our website, services or legal obligations change. The latest version will always be published on this page with its revision date.
Last updated: 22 August 2026
